Frequently Asked Questions about your Campus Card
Q. My Campus Card doesn’t work for printing/copying. What do I do?
A. We apologize for the inconvenience. Please bring your Campus Card to Card Services so that we can assess your specific issue and create a solution.
Q. Can I punch a hole in my card so I can put it on a badge holder/lanyard?PLEASE DO NOT PUNCH A HOLE IN YOUR CARD!
A. You may want to punch a hole directly in your Campus Card in order to be able to place it directly onto a badge holder or lanyard. PLEASE DO NOT PUNCH A HOLE IN YOUR CARD! The Campus Card contains special technology that will be damaged and rendered inoperable by hole-punching. A $25.00 replacement fee will be charged for a damaged card due to hole punching. A basic ID holder is available from Card Services. The KSU Bookstore also carries a variety of ID holders available for purchase.
Q. How much is it to replace my Campus Card if it was lost, damaged, etc.?A. There is a $25.00 replacement fee for replacing your Campus Card.
Q. Where can I use my Campus Card?
A. Your Campus Card is used for:
- Campus identification purposes
- Accessing gated parking areas
- Riding the B.O.B. shuttles
- Access to the Student Recreation and Wellness Center
- Copying and printing
- University Dining
- Discounts at participating local businesses
- Displaying your KSU ID# and NetID.
Q. How can I add access to my Campus Card?A. Access is granted by the administrative authority in your department who must email/fax Gary Garner (the campus locksmith) a Key Request Form.
Q. Can I order my keys here?A. No, keys must be ordered through the campus locksmith. However, you may pickup your keys at the Card Services Office 24 to 48 hours after your Key Request Form has been submitted.
Q. How do I sponsor a long-term visitor?A. To sponsor a long-term visitor a Service Request Form must be filled out and returned to the Card Services office. Please remember that if a NetID is requested, a date of birth (DOB), and the last four digits of their social security number (SSN) is required.
Q. How do I sponsor groups of long-term visitors who will need Network Identification (NetID)?A. Please fill out the NetID Request Form for Sponsored Groups.
Q. Where do I place the permit on my vehicle?A. All parking decals are to be placed on the front windshield on the inside in the lower left corner. Individuals with parking hangtags should hang the tag from the rearview mirror with the colored side facing out or on the dashboard of the drivers’ side with the colored side facing up.
Q. Do I need to renew my permit every year?A. Parking selections and corresponding decals are valid during the fall and spring semesters of an academic year. New parking selections must be made every semester. If a new area is selected, a new decal is required for that area.
Please note: Students must pick up a new decal each fall as the parking decals will not carry over from the following year.
Q. What happens if I lose my parking permit?A. There is a $25.00 fee to replace a parking decal or hangtag. Should you lose either credential, immediately come to Card Services to replace them. Parking enforcement does not distinguish between lost and no decal violations.
Q. I left my permit in a vehicle that was totaled/stolen/no longer in my possession. What do I do?A. Bring in a police report, vehicle incident report, or other pertinent official documentation and we will replace your permit free of charge. Otherwise a $25.00 replacement fee will apply to your account.
Q. What is Bank Mobile and how does it work?
Kennesaw State University students may choose to have BankMobile to send refunds of tuition, fees, scholarships and financial aid to their bank account or a BankMobile Vibe Account.
To access KSU's BankMobile portal, click here.
For more information about KSU's refund service via BankMobile, click here.